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Frequently Asked Questions
Do you ship internationally?
Yes, our pieces are regularly acquired by clients worldwide. By default, buyers are welcome to organize their own collection. Alternatively, as a courtesy service, we can facilitate and coordinate international transport through specialized third-party carriers. Packing, shipping costs, and transit insurance options vary by destination and the nature of the piece, and are paid by the buyer.
How is authenticity verified?
Each piece is evaluated individually. Documentation varies depending on the era and history of the item - ranging from formal certificates to stylistic attributions based on historical research and stylistic evaluation. Please refer to the individual item description for details regarding a specific piece's attribution or provenance.
What payment methods do you accept?
We accept secure bank and wire transfers. For the convenience of our international clientele, we provide localized banking details that allow for frictionless, domestic transfers in the US (ACH), UK (BACS), EU (IBAN), Canada, Australia, New Zealand, Singapore, and Hong Kong. For all other regions, standard international SWIFT transfers are accepted.
Can I see a piece in person?
To accommodate our international clientele, we offer dedicated virtual viewings by appointment. These private broadcasts allow you to explore a piece live from its current location in France, Spain, or Italy. Our experts will guide you through the item's history, scale, and general condition to the best of our ability prior to purchase.
Returns
Due to the unique nature of period pieces and the complex logistics of specialized freight, all international sales (outside the EU) and B2B purchases are strictly final. For private consumers residing within the EU, a 14-day withdrawal period applies. In such cases, the buyer is responsible for arranging and paying for professional return shipping, and restocking fees may apply. Please refer to our full Terms of Sale for details.
Arrived Damaged
While we work with premier logistics partners, transport damage can occasionally occur. You must unpack and inspect your piece while the delivery personnel are still present. Any damage must be explicitly recorded in writing on the delivery receipt before the driver departs. Claims cannot be processed if the delivery slip is signed clean. Notify us within 48 hours of receipt to initiate a claim.
Are customs duties and import taxes included?
For deliveries within the European Union, applicable VAT is included in the price. For all international destinations (including the US, UK, and Australia), the buyer is exclusively responsible for any import duties, local taxes, and customs brokerage fees assessed by their country. We recommend consulting your local customs office prior to acquisition.
Do you work with interior designers and trade professionals?
Yes, we frequently collaborate with interior designers, architects, and industry professionals globally. We offer a trade program for qualifying studios. Please contact us with your company details and VAT number (if applicable) to inquire. Please note that all B2B and trade acquisitions are strictly final sale.
Can I reserve or hold a piece?
Due to the unique, one-of-a-kind nature of our collection, pieces cannot be placed on hold or reserved without payment. An item remains available on the open market until a payment has been fully cleared.